WordPress emergency? We respond within 2 hours
SA-based support
Fixed Rand pricing
WordPress emergency? We respond within 2 hours
SA-based support
Fixed Rand pricing
If your WordPress site has been hacked, we can help. Malware, redirects, Google blacklists, suspended hosting
– we’ve seen it all and know exactly how to clean it up.
Fixed price. Money-back guarantee. We start within 2 hours.
Hackers don’t always make it obvious. Here are the most common signs we see with SA-based WordPress sites.
Your site looks fine to you, but visitors are landing on spam, casino, or pharmaceutical websites instead.
"This site may be hacked" or "Deceptive site ahead" appears in search results or when clicking your link.
Xneelo, Afrihost, GoDaddy or your host sent a suspension notice. This is almost always malware-related.
New WordPress administrator accounts that you didn't create — a classic sign of a backdoor being installed.
Google has likely de-indexed or penalised your site after detecting malware or injected spam content.
Japanese characters in your Google listing, foreign- language spam pages indexed, or ads you didn't place.
Your domain is flagged as a spam source. Clients are getting suspicious emails "from" your business.
Malicious scripts running in the background consuming server resources, causing timeouts and 500 errors.
Your site looks fine to you, but visitors are landing on spam, casino, or pharmaceutical websites instead.
"This site may be hacked" or "Deceptive site ahead" appears in search results or when clicking your link.
Hetzner, xneelo, Afrihost or your host sent a suspension notice. This is almost always malware-related.
New WordPress administrator accounts that you didn't create — a classic sign of a backdoor being installed.
Google has likely de-indexed or penalised your site after detecting malware or injected spam content.
Japanese characters in your Google listing, foreign-language spam pages indexed, or ads you didn't place.
Your domain is flagged as a spam source. Clients are getting suspicious emails "from" your business.
Malicious scripts running in the background consuming server resources, causing timeouts and 500 errors.
You don’t need technical knowledge. Just tell us what’s wrong and we take it from there.
Choose the package that matches your situation. Fixed rand pricing – no hourly guesswork, no hidden costs.
We'll email you a secure intake form asking for your WP admin login, hosting credentials, and a description of what you're seeing.
Our team scans every file, database table, and theme – removing all malicious code and closing every backdoor we find.
We harden your site's security before handing back control. You'll receive a plain-English report of exactly what was found and fixed.
All malicious files, injected code, and corrupted core files identified and removed.
Injected links, spam content and rogue admin accounts removed from your database.
Hidden entry points used by hackers for re-entry are found and eliminated.
We submit a review request to Google Search Console once your site is clean.
We communicate with your SA host on your behalf and provide the clean-bill-of-health they require.
All outdated plugins and themes — the most common hack entry point — updated to current secure versions.
A verified clean backup of your site is created and delivered at the end of the cleanup.
File permissions corrected, login URL secured, admin usernames hardened, security keys refreshed.
Most WordPress cleanup services are based overseas and don’t understand the South African hosting landscape. We do. We work daily with the platforms your site is on, and we know exactly how to escalate with each provider when
your account is suspended.
A hacked WordPress site that handles customer data may trigger POPIA obligations. We clean your site and advise on any data exposure considerations – including whether a breach notification may be required.
If your online store uses PayFast, Yoco, or another SA payment gateway, we verify checkout security and confirm your payment handling hasn't been tampered with as part of every ecommerce cleanup.
All prices in South African rand. No hourly billing, no surprise invoices. If we can’t fix it, you don’t pay.
The most common signs are: your site redirecting visitors to spam websites, a “This site may be hacked” warning in Google search results, your hosting provider (like Hetzner or xneelo) suspending your account, new admin users you didn’t create appearing in your WordPress dashboard, a sudden unexplained drop in traffic, or strange foreign-language pages being indexed under your domain.
Most cleanups are completed within 4–8 business hours of receiving your site credentials. Complex infections with deeply embedded backdoors or database injections may take longer, but we’ll give you a clear timeline upfront and keep you updated throughout. We work South African business hours (SAST).
No. Malware removal targets malicious code, backdoors, and injected files — not your legitimate posts, pages, images or data. We always take a full backup before starting any work, so even in a worst-case scenario, your content is protected.
Re-infection almost always means a backdoor was left behind during a previous cleanup, or the original vulnerability – usually an outdated plugin – was never addressed. Our cleanup specifically hunts for and removes all backdoors, and we close the entry point that allowed the initial hack. Our Full Recovery package includes 30-day re-infection coverage.
Yes. We work daily with Hetzner, xneelo, Afrihost, Cybersmart, HostAfrica, 1-Grid, Domains.co.za and others. We know how each provider handles malware suspension notices and can assist with the appeal process. We also understand the cPanel environments, Plesk setups, and file structures common across these hosts.
Simple: if we cannot clean your site, you pay nothing. We’ll confirm upfront whether your situation is within scope before you pay. Our Full Recovery package also includes 30-day re-infection coverage – if your site is re-infected within 30 days of our cleanup and you haven’t introduced new vulnerabilities, we’ll re-clean at no charge.
Google penalties, lost customers, POPIA exposure. Don’t wait. Let’s
get your site cleaned today.