WordPress emergency? We respond within 2 hours
SA-based support
Fixed Rand pricing
WordPress emergency? We respond within 2 hours
SA-based support
Fixed Rand pricing
When your WordPress, WooCommerce, or Shopify site runs into trouble, you need fast and reliable support from a team you can count on. That is why Flos Creative exists. We’re a dedicated to solving issues quickly, efficiently – and without the drama.
Even a minor website issue can seriously impact your business. For instance, if your site goes offline or gets hacked, the consequences can be immediate and costly. Because of this, we treat every support request with the urgency it deserves.
From minor cosmetic tweaks to critical errors, our experts are here to help. With years of hands-on experience, we provide top-tier local support, lightning-fast turnaround times, and high-quality design and development – all at competitive, value-packed rates.
We’ve seen it all and fixed it all. Our team is fluent in all things WordPress and WooCommerce – including PHP, JavaScript, HTML, CSS, design, development, hosting, security, and server management.
Choose from one-off Priority Support tickets for urgent fixes or sign up for a Monthly Maintenance Plan for ongoing updates, security, and peace of mind. Either way, we’ve got your back – so you can focus on running your business.
No fix, no fee guarantee
Secure checkout
WordPress and WooCommerce specialists
If we investigate and find the issue is more complex than a one-hour fix, we will stop immediately. We will contact you with a detailed explanation and a no-obligation quote for the additional work required. You will not be billed further without your explicit approval.
Click the "Buy Ticket" button above. You'll be taken to a form to describe the problem in detail and provide your website address. Once you complete the secure payment, a ticket is instantly created in our system.
Our team will be notified immediately. We will securely access your site to diagnose the root cause of the problem. We aim to have most single issues resolved within 24 hours (Mon-Fri).
As soon as the problem is solved, we will email you to confirm. We'll explain what caused the issue and what we did to fix it. We will also provide expert recommendations to prevent the problem from happening again.
We treat Priority Tickets with the highest urgency. We aim to begin investigation within 1-2 business hours of your ticket purchase during our standard support hours (e.g., 8:00 – 16:00, Mon-Fri).
In the rare event that we are unable to solve your problem, we will provide a full refund. No fix, no fee. It’s that simple.
On the submission form, you will need to describe the issue and provide your website URL. After purchase, we will send you a link to a secure form where you can safely provide us with your WordPress admin login details. In some cases, we may also need hosting or FTP access.
