Privacy Policy

Effective Date: 05 April 2022

At Flos Creative, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://floscreative.com. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you fill out forms on our website or communicate with us via email or other means.

1.2 Usage Information When you visit our website, we may collect certain non-personal information automatically, such as your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit. We may use cookies and similar technologies to collect this information.

Use of Information

2.1 Personal Information We may use the personal information you provide to us for the following purposes:

To respond to your inquiries and provide you with information about our services.
To process and fulfill your requests for our services.
To communicate with you regarding updates, changes, or additions to our services.
To send you marketing communications and promotional offers, subject to your preferences.
To improve our website and services based on your feedback and interactions.
To comply with legal obligations and enforce our terms of service.

2.2 Usage Information We may use the non-personal information we collect for various purposes, including:

To analyze trends, administer the website, and gather demographic information.
To monitor and improve the performance and security of our website.
To personalize your experience on our website and deliver relevant content.
To optimize our marketing efforts and measure the effectiveness of our advertising campaigns.

Data Sharing and Disclosure

3.1 Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality obligations. These service providers may include hosting providers, email service providers, analytics providers, and marketing platforms.

3.2 Legal Requirements We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:

Comply with a legal obligation or respond to a government request.
Protect and defend our rights or property, including the security and integrity of our website.
Prevent or investigate possible wrongdoing in connection with our services.
Protect the personal safety of users of our website or the public.

3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices

5.1 Opt-Out You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the email or contacting us directly. Please note that even if you opt-out, we may still send you non-promotional messages related to your use of our services.

5.2 Cookies Most web browsers are set to accept cookies by default. You can choose to disable cookies through your browser settings, but please note that disabling cookies may limit your access to certain features of our website.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be effective upon posting on this page, with the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Flos Creative G34/4, Waterford Court, 234 Glover Avenue, Die Hoewes, Centurion, Gauteng, 0157 Email: [email protected]

By using our website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.